Refund policy

If you are unsatisfied with your print due to damage or an unsatisfactory print please contact us for a full refund.

To start a return, contact us at walterraneprints@gmail.com. We’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return question at walterraneprints@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received your return, and you’ll be automatically refunded on your original payment method. Please remember it can take 5-7 business days for your bank or credit card company to process and post the refund.